TOLL FREE:
1.888.NAPILIS  or  1.808.669.8002

Policies

Standard Reservation and Advanced Deposit Policy:

  • A three night deposit is required to confirm all reservations at the time of booking
  • We reserve the right to release any reservation for which a deposit has not been received.

 


Deposit Refund and Cancellation Policy:

  • Deposits are fully refunded for cancellations received at least 30 days prior to arrival.
  • For cancellations received within 30 days of arrival, the deposit will be forfeited – no refund is given.

 


Holiday Season Reservation and Advanced Deposit Policy:

  • Seven night deposit is required reservations at the time of booking.
  • Christmas Holiday cancellations are due by September 1st for a full refund.
  • For Christmas Holiday cancellations received after September 1st, the deposit will be forfeited – no refund is given.
  • Final payment is due by October 1.

Room Reservation Request

 

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Thank you — we have submitted your request and will respond within 24-48 hours. To communicate with a vacation specialist now, you can:

  • Have us call you
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  • Call us at 1-888-627-4547
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You will get an email confirmation of this request. A vacation specialist will contact you within 24-48 hours to answer any questions you may have and help you complete this booking by telephone.

You can also contact us at1-888-627-4547 to complete this booking. Our call center hours are: 8am -5pm HST Monday through Sunday

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