Napili Surf Restoration April-Dec 2017 ~ Call for 2018!

Policies

Advance Deposit

 

  • A three night deposit is required to confirm all reservations.
  • For Christmas holiday reservations, a seven night deposit is required at time of booking; with a minimum of a 10 night stay.
  • We reserve the right to release any reservation for which a deposit has not been received.
  • We accept Visa, MasterCard, and American Express.

 
Deposit Refund and Cancellation

  

  • Deposits are fully refunded for cancellations received at least 30 days prior to arrival.
  • For cancellations received within 30 days of arrival, the deposit will be forfeited – no refund is given.
  • Christmas Holiday cancellations are due by September 1st for a full refund.
  • Christmas Holiday cancellations received after September 1st, the deposit will be forfeited – no refund is given.

 

Check-in and Check-out Times

 

  • Check-in guaranteed after 3:00pm
  • Check-out before noon.

 

 Office Hours

 

  • Effective April 19, 2017 
  • Monday to Friday ~ 9am - 3pm *Hawai'i Standard Time*
  • Closed Saturday and Sunday

 

  Rates

 

  • Rates are subject to state and transient taxes – no resort fees or parking fees are charged.
  • Rates are subject to change; however, rates for confirmed reservations (with deposit) are guaranteed.
  • Management reserves the right to change room assignments.

 

  Long-stay Discount 

 

  • Enjoy a 10% savings on stays of 30 consecutive nights or longer.

 

Maximum Occupancy
 
  • We have established maximum occupancy levels for each category of unit on property; of which is strictly enforced.

 

All guest rooms and public spaces are 100% non-smoking!  

 

 


 

 

 

 

 

 

 

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Thank you — we have submitted your request and will respond within 24-48 hours. To communicate with a vacation specialist now, you can:

  • Have us call you
  • Chat with a specialist online
  • Call us at 1-888-627-4547
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You will get an email confirmation of this request. A vacation specialist will contact you within 24-48 hours to answer any questions you may have and help you complete this booking by telephone.

You can also contact us at1-888-627-4547 to complete this booking. Our call center hours are: 8am -5pm HST Monday through Sunday

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